Privacy Policy
Privacy Policy
Effective Date: February 27, 2026
Last Updated: February 27, 2026
JustLid (“JustLid”, “we”, “our”, “us”) is committed to protecting the privacy and security of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.justlid.com, place an order, apply for wholesale access, or communicate with us.
By using our website or services, you consent to the practices described in this Policy.
1. Accountability
JustLid is responsible for personal information under its control.
We have designated a Privacy Officer responsible for ensuring compliance with PIPEDA and responding to privacy-related inquiries.
Privacy Officer Contact:
Email: info@justlid.com
Phone: +1-604-600-1446
2. What is Personal Information?
Under PIPEDA, “personal information” means information about an identifiable individual.
This may include:
- Name
- Email address
- Phone number
- Billing or shipping address
- Business contact information when linked to an identifiable individual
- IP address when associated with an individual
Business-only information that is not tied to an identifiable individual may not be considered personal information under PIPEDA.
3. Information We Collect
A. Information You Provide
We collect information when you:
- Submit a contact form
- Request wholesale or distributor access
- Place orders
- Subscribe to communications
- Apply for partnership opportunities
Information collected may include:
- Full name
- Business name
- Email address
- Phone number
- Billing and shipping addresses
- Tax/GST numbers
- Order history
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on pages
- Referral source
This information is collected via cookies and analytics tools.
4. Purpose of Collection
In compliance with PIPEDA’s Identifying Purposes principle, we collect personal information for the following purposes:
- Processing and fulfilling wholesale orders
- Managing distributor and partner relationships
- Responding to inquiries
- Issuing invoices and confirmations
- Improving website functionality
- Marketing communications where consent is provided
- Fraud prevention and security monitoring
- Meeting legal and tax obligations
We will not use personal information for purposes other than those for which it was collected without obtaining additional consent, unless required by law.
5. Consent
By submitting your information through our website or placing an order, you provide implied or express consent for the collection, use, and disclosure of your personal information for the stated purposes.
You may withdraw consent at any time by contacting us at info@justlid.com. Withdrawal of consent may limit our ability to provide services.
6. Limiting Collection
We limit the collection of personal information to what is necessary for the identified purposes.
We do not collect sensitive personal data unless required for legal or financial compliance.
7. Limiting Use, Disclosure, and Retention
We:
- Do not sell or rent personal information
- Do not share personal information for third-party marketing
- Only share information with service providers necessary to operate our business
These may include:
- Payment processors
- Shipping providers
- IT and hosting providers
- Accountants or legal advisors
- Government authorities where legally required
Personal information is retained only as long as necessary to fulfill business or legal requirements.
8. Payment Security
All payments are processed through secure third-party payment providers.
JustLid does not store full credit card numbers on its servers.
Payment processors use encrypted transmission and industry-standard security protocols.
9. Safeguards
We implement appropriate technical and organizational safeguards, including:
- SSL encryption
- Secure hosting infrastructure
- Access controls
- Firewall and malware protection
- Restricted access to sensitive information
While we use commercially reasonable safeguards, no method of transmission over the Internet is completely secure.
10. Accuracy
We strive to keep personal information accurate, complete, and up to date.
You may request corrections by contacting info@justlid.com.
11. Access to Personal Information
Under PIPEDA, individuals have the right to:
- Request access to their personal information
- Request information about how their data is used
- Request corrections
To submit a request, contact:
Email: info@justlid.com
Phone: +1-604-600-1446
We will respond within a reasonable timeframe as required by law.
12. Cookies and Tracking Technologies
We use cookies to:
- Improve user experience
- Analyze website traffic
- Measure marketing performance
You may disable cookies in your browser settings, although some features of the website may not function properly.
13. Cross-Border Data Transfers
Some service providers, such as hosting or payment processors, may store or process data outside of Canada.
Where this occurs, personal information may be subject to foreign laws. We ensure contractual protections are in place with such providers.
14. Children’s Privacy
JustLid operates as a B2B wholesale supplier.
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect information from minors.
15. Challenging Compliance
If you have concerns about our compliance with PIPEDA or this Privacy Policy, please contact our Privacy Officer at info@justlid.com or +1-604-600-1446.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
16. Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website constitutes acceptance of any changes.
JustLid
www.justlid.com
Email: info@justlid.com
Phone: +1-604-600-1446